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If a Plex Channel doesn't work for you, it could be failing (hang on "Opening stream" for example) because it needs Flash or Silverlight and one or more of those necessary components (browser plugins) is missing from your system. Follow the steps below to make sure that the required Flash and/or Silverlight plugins are installed correctly.
Before you begin, please note that:
- The machine running the Plex Media Server has to be a Mac (OS 10.6+) or Windows (Vista, 7 or 8) machine.
Windows XP, WHS1, Windows Server 2003 and Linux will not work; - If you're on Windows, Plex Media Server version has to be at least 0.9.5 (previous versions do not support Flash or Silverlight based plugins at all);
- The Flash and/or Silverlight plugin is required on the machine running the Plex Media Server.
Flash
- Use a web browser that doesn't come with the Flash plugin bundled (use Safari or Firefox on Mac or Firefox on Windows) Do not use Chrome or Internet Explorer to test!;
- Visit http://www.adobe.com...re/flash/about/ to see if/what version of the Flash plugin is installed on your system.
If you haven't got the Flash plugin:
- Download the right version for your OS here: http://get.adobe.com.../otherversions/ Windows users: choose the "Other Browsers" version from the second dropdown, not the "Internet Explorer" version!
- Close all web browsers and Plex Media Server;
- Run the Flash plugin installer.
If you have an older version of the Flash plugin installed or you think your Flash plugin is broken: uninstall the Flash plugin first following the steps outlined here:
Silverlight
- Visit http://www.microsoft...ll/default.aspx to see if/what version of the Silverlight plugin is installed on your system;
- If Silverlight is not present or your version is out of date, the link with the new version number will point you to the install file;
- Close all web browsers and Plex Media Server when installing or updating Silverlight.
Edited by sander1, 08 March 2013 - 02:46 PM.
