Media Server Movie Scan skips every 16th folder?
Posted 23 July 2011 - 02:15 AM
My movies are all tagged in the following format (and I mean all, I'm pretty anal with this stuff)...
Adventures of Power (2009)
Adventures of Power (2009).avi
Adventures of Power (2009).jpg
...but when I run the scan on the new folder it skips every 16th film (so only adds the first 15 alphabetically, then misses one, then adds 17 to 31 and misses 32 etc).
As an example, I just added a folder with 95 movies and the movie count at the bottom of the media server was 5 less than expected. A Shift+Scan didn't work to find the additional films so, having located the films in question (bizarrely the 16th, 32nd, 48th, 64th and 80th alphabetically), I removed them from the folder before re-scanning. The Trash icon then turned black to indicate films were missing so I clicked it to get rid of them. The movie count didn't go down, implying that although the films hadn't registered in the movie window or the count, they were somehow recognised.
Adding these 5 films back to the folder and re-scanning worked fine, updating the count and displaying the films in the window, but it has me completely perPLEXed (sorry).
I'm using Lion and Plex 0.9.3.3 but had the same issue using Snow Leopard and the version of Plex prior to 0.9.3.3 so it's definitely not that. I expect you're going to ask me for some kind of log but it's taken me so long to get the library reflecting my entire collection, I'm reluctant to remove any films to try again.
Has anyone else had the same problem, seems pretty specific, just thought I'd highlight it in case it was a simple fix.
Anyway...love Plex, no idea how you guys keep this project going for free but I'm taking full advantage and appreciate all the effort that's gone into crafting such a beautiful piece of software.
Posted 23 July 2011 - 02:42 AM
#define MAX_BATCH_SIZE 15
I think that the movies are all being added, but it's not displaying them on the first scan. I believe that if you switch away to another section and then back, all the movies will be displayed.
Feel free to prove me wrong
(And thanks for the kind words!)
Posted 23 July 2011 - 10:02 AM
That must be it, but isn't that a strange piece of code to include given that most people (when scanning for the first time at least, maybe even several times if they split their movies in categories like myself) will more than likely be adding folders with over 15 movies at a time? It took me a while to figure out what was happening but until I did I was sure I must be doing something wrong, I just couldn't work out what.
Before I managed to figure it out and solve by following the process outlined in my previous post, I'd tried everything I could to get the movies to show up with no luck...Switching to my TV section and back, running a refresh, a deep scan, a full scan, quitting Media Server and relaunching, restarting my Mac etc but to no avail.
I'm not too fussed since now I've added my full library I wouldn't have thought I'll be adding more than a few at a time in future, even if I do I can keep a look out for this anomaly. It does, however, discourage me from having the auto update feature enabled as I'm worried a film won't be captured and will be lost forever so instead I refresh manually each time I add a film to check it's picked up.
For a first time user I imagine it would be very frustrating, possibly encouraging them (like it did initially for me, but not for very long at all) to try XBMC or similar, I just don't want people to be put off in the first time they try it. In fact, I'm surprised no-one else has encountered the same problem.
Thanks again anyway.
Posted 23 July 2011 - 07:56 PM
I'm nearly 100% sure that the "missing" media would show up if you switched back and forth to the new section, but you're indicating that you tried that, so I will verify this morning as I fix the actual bug.
Thanks again, and welcome to the forums
Posted 23 July 2011 - 08:15 PM
The fact that I've been using Plex for almost a year and this is the first issue I've had is testament to it's brilliance. Together with the ATV2 port, it makes my pants wet.
I thank you sir!
Posted 20 November 2011 - 06:19 AM
I just tried what you suggested Elan, switching out to another section and then back again, and now I see them.
Thanks again, and looking forward to the fix.
Posted 20 November 2011 - 07:51 AM
FYI, I'm virtually positive this has also been fixed in the current 0.9.5 preview release for the Plex Media Server.
Get started with the Plex Help page. The Frequently Asked Questions and Chat Room are great resources, too.
New to Plex? Watch the Screencasts!
Your Log Files can help diagnose problems. Following the Media Naming and Organization Guide can help prevent problems!
Use the MediaInfo app to get details if you're having audio/video trouble with an item (please change the View to "Text" to get detailed info).
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